Terms and Conditions

Terms and Conditions for Polispools.com and 10DLC Messaging
Effective Date: February 4, 2025
These Terms and Conditions (“Agreement”) are between you (“User”, “you”, “your”) and Polis Works (“Company”, “we”, “our”, “us”), the owner and operator of polispools.com (“Site”). By accessing or using the Site, you agree to comply with and be bound by these Terms and Conditions.
Please read these Terms and Conditions carefully. If you do not agree with any part of this Agreement, you must refrain from using the Site.

  1. Acceptance of Terms
    By accessing or using our Site and services, you agree to comply with this Agreement and all applicable laws and regulations. If you do not agree to these Terms and Conditions, please do not use the Site.
    We reserve the right to modify, amend, or update these Terms and Conditions at any time without notice. Any changes will be posted on this page with the updated “Effective Date.” By continuing to use the Site after changes are posted, you accept the updated Terms and Conditions.
  2. Use of the Site
    You agree to use the Site for lawful purposes only and in accordance with these Terms and Conditions. You are responsible for ensuring that your use of the Site complies with all applicable laws, regulations, and policies.
    Account Creation: Some features of the Site may require you to create an account. You agree to provide accurate, complete, and up-to-date information when registering. You are responsible for maintaining the confidentiality of your account and password and for all activities that occur under your account.
    Prohibited Activities: You are prohibited from using the Site for any unlawful, harmful, fraudulent, or abusive purposes, including but not limited to:
    Engaging in data mining or scraping.
    Uploading malicious software or viruses.
    Interfering with or disrupting the Site’s functionality or services.
    Violating any intellectual property rights.
  3. Privacy and Data Collection
    By using the Site, you agree to the collection and use of your personal data in accordance with our https://www.polispools.com/privacy/. Our Privacy Policy outlines how we collect, store, and protect your personal information. Please review the Privacy Policy for more details.
  4. Intellectual Property
    You may not use, reproduce, distribute, or otherwise exploit any content or materials on the Site without prior written consent from Polis Works except as expressly permitted under these Terms and Conditions.
  5. Limitation of Liability
    To the fullest extent permitted by law, [Your Business Name] shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with your use or inability to use the Site or any services, even if we have been advised of the possibility of such damages.
    This includes, but is not limited to, damages for loss of profits, data, or goodwill, or interruptions in business. We make no representations or warranties about the accuracy, completeness, or reliability of the Site’s content.
  6. Indemnification
    You agree to indemnify, defend, and hold harmless Polis Works, its officers, directors, employees, agents, and affiliates from any claims, losses, liabilities, damages, or expenses, including reasonable attorneys’ fees, arising out of or in connection with your use of the Site, violation of these Terms and Conditions, or infringement of any intellectual property rights.
  7. Termination
    We may, at our sole discretion, suspend or terminate your access to the Site and services if you violate these Terms and Conditions. Upon termination, all provisions of this Agreement that by their nature should survive termination shall remain in effect, including but not limited to indemnification, limitation of liability, and intellectual property.
  8. Third-Party Links
    The Site may contain links to third-party websites that are not operated or controlled by Polis Works. We are not responsible for the content, privacy policies, or practices of third-party websites. We encourage you to review the terms and privacy policies of any third-party websites you visit.
  9. Governing Law and Dispute Resolution
    These Terms and Conditions shall be governed by and construed in accordance with the laws of the state of Indiana without regard to its conflict of law principles.
    Any disputes arising out of or relating to these Terms and Conditions or the use of the Site shall be resolved through binding arbitration in Clarksville, IN. The arbitration will be conducted in accordance with the rules of the American Arbitration Association. The prevailing party in any arbitration or legal action will be entitled to recover reasonable attorneys’ fees and costs.
  10. Entire Agreement
    This Agreement constitutes the entire understanding between you and Polis Works regarding your use of the Site, and supersedes all prior agreements, communications, or understandings, whether written or oral.

Terms and Conditions for 10DLC Messaging

  1. Acceptance of Terms
    By enrolling in, subscribing to, or using our 10DLC messaging service, you acknowledge and agree to be bound by these Terms and Conditions, as well as any future modifications. If you do not agree to these terms, you should not use the service.
  2. Consent to Receive Messages
    You consent to receive text (SMS) and multimedia (MMS) messages from us through 10DLC, including:
    Promotions and Offers: We may send you marketing communications, special offers, or promotional content related to our products and services.
    Transactional Messages: This includes SMS messages for appointment scheduling, appointment reminders, post-visit instructions, and billing notifications. We may send appointment reminders, or other necessary communications related to your account or purchases.
    Customer Support: We may send service-related messages, including responses to inquiries or feedback.
    You acknowledge that these messages may be delivered via 10DLC messaging channels, and you are responsible for ensuring your device is compatible for receiving them.
  3. Opt-In and Opt-Out
    Opt-In: By providing your phone number and subscribing to our services, you voluntarily opt-in to receive messages. Opt-in confirmation is a requirement for compliance with 10DLC regulations.
    Opt-Out: You can opt-out at any time by responding with a “STOP” message. Upon receiving your “STOP” request, we will cease sending you promotional messages. However, you may still receive transactional or service-related messages.
    To opt-out, simply reply to any text message with “STOP” or use any other instructions provided in the message.
  4. Help
    For assistance, text HELP or visit our website at https://www.polispools.com/.
  5. Message Frequency
    Message frequency depends on the nature of the campaign or service you’ve subscribed to. You may receive messages on a recurring or one-time basis depending on your interactions with us.
  6. Costs and Charges
    Standard message and data rates may apply for messages sent to and from your mobile device based on your mobile carrier plan. We are not responsible for any charges you incur from your mobile carrier for receiving our messages.
  7. Use of Service
    You agree to use our 10DLC messaging service only for lawful purposes and in accordance with applicable regulations, including those of the 10DLC TCR, the Federal Communications Commission (FCC), and the Telephone Consumer Protection Act (TCPA).
    You are prohibited from using the service to:
    Send or encourage the sending of unsolicited messages or spam.
    Violate the rights of others, including infringing on intellectual property rights.
    Engage in deceptive, fraudulent, or abusive conduct.
    Use the service for unlawful or illegal purposes.
  8. Data Privacy
    We respect your privacy and will handle your personal information in accordance with our Privacy Agreement. We collect and use your phone number and other information to provide our messaging services. We will never sell your personal data to third parties, but we may share it with trusted service providers for the purpose of delivering the services you have requested (e.g., message delivery services).
    For more information on how we collect and use your data, please refer to our Privacy Agreement (https://www.polispools.com/privacy/).
  9. Compliance with 10DLC Regulations
    We are committed to compliance with the regulations set forth by The Campaign Registry (TCR) for 10DLC messaging services. Specifically, we will ensure:
    Registration: All 10DLC messaging campaigns are properly registered with TCR.
    Transparency: The purpose of each messaging campaign is clearly communicated to recipients.
    Opt-In and Opt-Out Procedures: We provide clear and easy instructions for recipients to opt-in or opt-out of messaging.
    Message Identification: All marketing messages include an identification of the business sending the message and a way for recipients to unsubscribe from receiving further messages.
  10. Suspension and Termination of Service
    We reserve the right to suspend or terminate your access to our 10DLC messaging service if we believe you have violated these Terms and Conditions or any applicable laws. If your use of the service violates the regulations of the TCR or other relevant authorities, we may suspend or permanently deactivate your ability to receive messages.
  11. Limitation of Liability
    To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages arising out of your use of our 10DLC messaging services, including any errors, delays, or interruptions in receiving messages, loss of data, or other damages resulting from the use of the service.
  12. Indemnification
    You agree to indemnify, defend, and hold harmless us, our affiliates, and third-party service providers from any claims, damages, or expenses (including reasonable attorneys’ fees) arising from your use of the messaging service, your violation of these Terms and Conditions, or your violation of any law or third-party rights.
  13. Modification of Terms
    We reserve the right to modify or update these Terms and Conditions at any time. Any changes to these terms will be posted on our website, and the updated version will include a new “Effective Date.” Continued use of the service after such changes constitutes your acceptance of the modified Terms and Conditions.
  14. Governing Law and Dispute Resolution
    These Terms and Conditions shall be governed by and construed in accordance with the laws of the state of Indiana without regard to its conflict of law principles.
    Any disputes arising out of or relating to these Terms and Conditions or the use of the Site shall be resolved through binding arbitration in Clarksville, IN. The arbitration will be conducted in accordance with the rules of the American Arbitration Association. The prevailing party in any arbitration or legal action will be entitled to recover reasonable attorneys’ fees and costs.
  15. Privacy Policy
    Visit https://www.polispools.com/privacy/ for privacy policy and https://www.polispools.com/terms-and-conditions/ for Terms of Service.